3 Simple Ways to Fail at Digital Marketing in Healthcare

The term digital marketing refers to the promotion of products or brands through one or more forms of electronic media. The emergence of this medium has enabled businesses to reach out to consumers no matter where they are located, opening up new opportunities for achieving success by connecting with potential customers. According to industry experts, this is the reason why digital marketing has now become an essential part of any marketing strategy. It’s no longer possible to overlook the growing power of social media, mobile devices and messaging apps that influence customer behavior.

But while every business is looking forward to improving its visibility on the internet by increasing web traffic and optimizing their web assets, it’s important to keep in mind that digital marketing requires a thorough understanding of the customer. If you think you’ve found the solution simply by setting up your website or building your social media following, here are three simple ways to fail at digital marketing for healthcare formulated by our Web design Toronto and Web design NYC:

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1. Allowing Your Web Presence to Undergo Brand Decay

Many healthcare providers have a website that has not been updated for years. If you don’t update your content regularly, the information about your practice will become outdated and irrelevant to visitors. The more out of date your site is, the less likely it will be found on search engines – meaning no one will find it! Even if they do, they’ll quickly move on to your competitors.

2. Not Monitoring Your Online Reputation

If you’ve ever done a Google search on yourself (or your practice) and found mostly negative results, it’s time to take action! This is more than simply managing the healthcare-related reviews that come in through your website or third party review sites. You must be proactive in monitoring all online conversations related to your practice, and respond quickly. This is a crucial step towards protecting the integrity of your brand.

3. Neglecting Your Mobile Presence

With patients now using mobile devices for everything from tracking symptoms to finding nearby doctors, it’s important that you have a presence on these platforms as well. Make sure that your website is responsive, and allows customers to make appointments over the phone, text or email.

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